Personal Information (Website & Services)

• Name, email address, and phone number

• Appointment details and service requests

• Payment information when applicable

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Health Information (Patients)

• Relevant medical or dental history that you provide to us

• Information required for safe and appropriate dental hygiene treatment

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Non-Personal Information (Website Use)

• IP address, browser type, and operating system

• Pages visited, time spent on the website, and referral sources

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• Directly from you: When you complete forms, schedule appointments, or contact us.

• Automatically: When you browse our website.

• From third parties: If you are referred or if insurance providers share data for billing purposes.

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We use the information we collect to:

• Provide and manage dental hygiene services

• Communicate about appointments, treatment, and follow-up care

• Process billing and payments

• Respond to inquiries and customer support requests

• Improve website functionality and services

• Comply with legal and regulatory obligations

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We do not sell your personal information. We may share information only in the following circumstances:

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• With service providers: For scheduling, payment processing, or IT support.

• With healthcare professionals or insurers: As required for your care or billing.

• For legal reasons: To comply with applicable laws, regulations, or court orders.

• In emergencies: To protect your health and safety.

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We implement reasonable physical, administrative, and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

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We retain personal and health information for as long as necessary to provide services and comply with legal obligations, including dental record retention requirements under California law.

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Depending on applicable law, you may have the right to:

• Access and obtain a copy of your records

• Request corrections to your information

• Request deletion of certain personal data

• Restrict or object to certain data uses

• Receive an accounting of disclosures of health information

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To exercise these rights, please contact us using the details below.

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Our services are not directed to children under 13. We do not knowingly collect information from children without parental consent.

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We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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If you have questions about this Privacy Policy or how your information is handled, please contact:

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Joanna's Mobile Dental Hygiene

Email: joanna@travelinghygiene.com

Phone: (714) 342-8037

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The information provided in this Privacy Policy is for general informational purposes only and does not constitute legal advice. While Joanna's Mobile Dental Hygiene is committed to protecting privacy, this policy may not reflect all applicable legal obligations under federal, state, or local law. If you have concerns about your rights, please consult a qualified attorney.